Privacy Policy

Effective Date: 27.05.2025

Your privacy matters. This Privacy Policy explains how Noir Line collects, uses, and protects your personal data when you interact with us—whether you're browsing our website, placing an order, contacting our team, or engaging with us on social media.

By using our services, you agree to the practices described below.

Who We Are

We are Noir Line, a premium fashion brand headquartered in the United States. Noir Line is the data controller responsible for processing your personal data in accordance with applicable privacy laws, including the General Data Protection Regulation (GDPR).

Company Details:
Noir Line

Smilansky 4
Petah Tikva, 4938138 IL

Email: Care@Noir-Line.com

What We Collect

We may collect and process the following categories of personal data:

  • Contact Information: Name, email address, shipping and billing addresses, phone number

  • Order & Payment Details: Purchase history, payment status, delivery tracking

  • Account & Device Data: Login credentials, IP address, browser type, device identifiers, session info

  • Communication History: Emails, chat messages, social media interactions

  • Marketing Preferences: Subscription status and preferences

  • Cookie & Tracking Info: As outlined in our Cookie Policy

Why We Collect Your Data

Purpose Legal Basis
Process and fulfill your order Contractual necessity (Art. 6(1)(b) GDPR)
Send promotional emails/SMS (with consent) Consent (Art. 6(1)(a) GDPR)
Analyze website usage and improve services Legitimate interest (Art. 6(1)(f) GDPR)
Detect fraud and ensure security Legitimate interest (Art. 6(1)(f) GDPR)
Comply with legal and tax obligations Legal obligation (Art. 6(1)(c) GDPR)

We only process what's necessary and always balance our business needs with your privacy rights.

Marketing Communications

We will only send you marketing communications (via email or SMS) if you have given explicit consent.
You can opt out at any time by clicking “unsubscribe” in any email or contacting us directly.

Cookies & Tracking Technologies

We use cookies to enhance your shopping experience, analyze traffic, and serve personalized content.
We only activate non-essential cookies (like analytics or advertising) after obtaining your consent through our cookie banner.

You can manage your preferences through your browser settings or our Cookie Settings page.

How We Share Your Data

We do not sell your personal data. We may share it with trusted third parties, including:

  • Service providers (hosting, payment gateways, shipping logistics, customer service)

  • Marketing and analytics tools (e.g. Meta, Google, Klaviyo), only with consent

  • Regulatory authorities when required by law

All third-party vendors operate under strict Data Processing Agreements (DPAs) and meet GDPR requirements.

International Data Transfers

Some of our partners operate outside the European Economic Area (EEA), including in the U.S.
In such cases, we ensure data protection via:

  • Standard Contractual Clauses (SCCs)

  • Or partnerships certified under recognized data protection frameworks

Data Security

We protect your data using strong technical and organizational measures, including:

  • Secure SSL encryption

  • Restricted access controls

  • Secure storage systems

  • Ongoing risk assessments and vulnerability scans

Data Retention

We retain personal data only as long as necessary for the purposes outlined:

  • Order and account info: 7 years (for tax and legal compliance)

  • Marketing consent: Until withdrawn

  • Customer service records: Up to 2 years from last interaction

  • Cookie and analytics data: As per our Cookie Policy

Your Rights Under GDPR

You have full control over your personal data. Your rights include:

  • Access: Request a copy of your personal data

  • Rectification: Correct inaccurate or outdated information

  • Erasure: Ask for deletion when no longer needed

  • Restriction: Temporarily stop processing under specific conditions

  • Portability: Transfer your data to another provider

  • Objection: Object to marketing or certain types of processing

  • Withdraw Consent: At any time for optional processing activities

To exercise your rights, please email us at Care@Noir-Line.com.
You also have the right to file a complaint with your local Data Protection Authority.

Policy Updates

This policy may be updated to reflect changes in our practices or applicable regulations.
We recommend reviewing this page periodically. Any significant updates will be communicated clearly on our website.

WE DO NOT SELL, RENT, LOAN, TRADE, LEASE, OR OTHERWISE TRANSFER FOR PROFIT ANY PHONE NUMBERS OR CUSTOMER INFORMATION COLLECTED THROUGH THE PROGRAM TO ANY THIRD PARTY.

Questions?
Our Privacy Officer is here to help. Contact us at Care@Noir-Line.com